Data, Analytics & AI

Boost Customer Acquisition with Innovative Gen AI Capabilities for a Software Technology Company

Business Challenges

A leading software technology company in the business of helping sales professionals connect with their clients at the right time, with the right message and they wanted to leverage Gen AI:
  • Lack of appropriate insight into the accounts leading to extended sales cycle.
  • Limited access to document store and knowledge base associated with all sales assets affecting the effectiveness of sales efforts.

Strategic Solution

  • Enhanced data processing with AWS OpenSearch for fast filtering and querying, and integrated Gen AI capabilities like GPT for summarization, tagging, and content generation.
  • Developed API-based integrations to third-party platforms like Salesforce and IntroHive, enhancing connectivity and functionality.
  • Developed the product using AWS to enhance performance and scalability with S3, EMR, and Spark.

Impact and Outcomes

Introduced Gen AI

capabilities, boosting new customer sales and enhancing productivity.

Enhanced

scalability and efficiency with modern cloud technologies.

Improved

system integration and operational excellence.

More Client Success

Lirik empowers businesses to seize global opportunities with top-tier CRM, ERP, and data solutions. We combine startup agility with enterprise maturity, delivering personalized experiences, operational excellence and transformative growth.
  • Headquarters: 1525 McCarthy Blvd, Suite 228 Milpitas, CA USA, 95035

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