Agentforce 2.0 is Salesforce’s digital labor platform that enables organizations to deploy autonomous AI agents to augment and automate work across business functions. These agents act as intelligent coworkers—capable of performing tasks, triggering workflows, and integrating with business applications, CRM, MuleSoft, Tableau, Slack and more. Built to operate across departments such as sales, service, marketing, commerce, and beyond, Agentforce turns routine tasks into intelligent, automated processes—freeing up teams for higher-value work.
Lirik unlocks the power of Agentforce through its deep expertise in data advisory, AI/ML solutions, and enterprise platforms like Databricks, Snowflake, and Salesforce Data Cloud. Our strong data foundation—combined with robust integration capabilities and managed data services—ensures Agents have the context and data access they need to act intelligently, fulfill business processes or automation needs correctly the first time, and remain effective over time.
With Agentforce and Lirik’s data expertise, enterprises build not just automation—but a smart, responsive digital workforce tailored to their unique operational DNA.
Salesforce
Streamlines hiring using AI-driven resume analysis, natural language query, quick interview scheduling, and automated workflows to help recruiters hire faster and smarter.
Salesforce
Delivers timely, patient-centered home care by intelligently matching caregivers, ensuring compliance, and instantly adapting to real-world changes for seamless scheduling.
Salesforce
Assigns help desk cases in real time using context, skills, sentiment, and availability to reduce escalations, balance workloads, and improve agent and user satisfaction.
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