Customer Support & Success

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In today’s digitally connected experience economy, exceptional customer support and success are critical to the growth of any enterprise. We implement Salesforce Customer Support and Success solutions for enterprises designed to deliver an integrated customer experience across all channels, including field service. Our approach includes a wholistic understanding of customer interactions across all channels and across your organization and then leveraging Salesforce Omni Channel Customer Support, Field Service, and Self-Service Support tools to suit the dynamic demands of a digital-first world.
With our built to scale solution, you will be able to meet or exceed your internal KPIs and goals for customer support and success. We have helped enterprises of all sizes, meet their clients’ and users’ needs effectively and respond to their customer inquiries promptly.
As we continue to innovate and adapt, and now with the power of AI, ML and LLMs, we are developing new ways to enhance the experiences of your customers and users.

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Lirik empowers businesses to seize global opportunities with top-tier CRM, ERP, and data solutions. We combine startup agility with enterprise maturity, delivering personalized experiences, operational excellence and transformative growth.

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Global Delivery Centers

Gurgaon

Fortune Towers II, Floor #5 406 Udyog Vihar, Phase III Gurgaon India, 122016

Noida

Akasa Coworking, 3rd Floor C-27 Phase 2, Industrial Area,
Sector 62, Noida, India, 201309

Pune

Suma Center, 6th Floor Near Deenanath Mangeshkar Hospital Pune, India, 411004

Jaipur

IndiQube Fort, 3rd Floor Malviya Nagar, Jaipur, India, 302017
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