Projects Category: Client Success

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Revolutionizing Home Care Through Integrated Care Management & Data-driven Care Plans for Better Patient Outcomes

Salesforce Revolutionizing Home Care Through Integrated Care Management & Data-driven Care Plans for Better Patient Outcomes Business Challenges Monogram Health, a leading provider of in-home care for patients with chronic conditions, faced several operational challenges: Manual processes for task allocation led to errors. Lack of tracking healthcare intervention due dates caused delays in care. Inefficient

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Seamlessly Integrating Global Operations for Higher User Engagement, Enhanced Cross-sell and Compliance

Salesforce Seamlessly Integrating Global Operations for Higher User Engagement, Enhanced Cross-sell & Compliance Business Challenges A global leader in hi-tech storage and memory solutions faced major obstacles during a merger, risking a multi-billion-dollar opportunity pipeline. The company encountered: Overly customized Sales Cloud organizations impeded merging, while complex integrations across systems delayed progress. Noncompliance with MOFCOM

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Global high-tech manufacturer boosts productivity by 33% and enhances CX through streamlined field service excellence.

Salesforce Global High-tech Manufacturer Boosts Productivity by 33% & Enhances CX Through Streamlined Field Service Excellence Business Challenges Kyocera, a leading global high-tech manufacturer faced significant operational challenges in customer support and dealer management: CS agents switched screens between their CRM, Contract and Inventory Management systems to get the information needed. This led to delays,

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