Agentforce improves employee productivity from day one, serving as an always-available digital HR assistant that simplifies onboarding, accelerates learning, and provides instant support for routine HR tasks. It helps new hires get up to speed quickly—understanding benefits, navigating policies, and learning about company tools and services—without having to wait for training or submit ticket.

Lirik plays a critical role in making this experience seamless and intelligent. From onboarding through ongoing support, Lirik ensures that Agentforce is deeply integrated with internal HR systems and connected to external applications and data via MuleSoft and Salesforce Data Cloud. With Lirik’s expertise in data integration, engineering, and managed services, employees receive fast, accurate answers sourced from structured and unstructured systems—whether it’s checking PTO balances, understanding payroll, or accessing learning resources.

Beyond implementation, Lirik enables continuous optimization of the Agentforce experience, supporting updates, scaling, and governance to ensure long-term value. The result is a frictionless, consistent, and productive employee journey—powered by AI and delivered by enterprise-ready infrastructure.