Salesforce Archives

Leading SaaS Provider Boosts Revenue by 20% and Partner Productivity by 30% with Salesforce PRM Solution

Salesforce Leading SaaS Provider Boosts Revenue by 20% & Partner Productivity by 30% with Salesforce PRM Solution Business Challenges A leading enterprise cloud application provider, faced several challenges in managing its expanding partner network: Multiple, type-specific partner portals that could not handle the increasing volume of partners. Cumbersome and manual user provisioning processes. Limited portal

Enhance Customer Experience, Reduce Churn & Improve Service Agent Efficiency with Salesforce Einstein

Salesforce Enhance Customer Experience, Reduce Churn & Improve Service Agent Efficiency with Salesforce Einstein Business Challenges Rippling, a leader in unified HR and IT platforms, encountered significant customer experience challenges: A high percentage of dropped chats led to poor customer satisfaction. Decreased renewal rates and revenue. An increased volume of service cases and extended issue

Revolutionizing Home Care Through Integrated Care Management & Data-driven Care Plans for Better Patient Outcomes

Salesforce Revolutionizing Home Care Through Integrated Care Management & Data-driven Care Plans for Better Patient Outcomes Business Challenges Monogram Health, a leading provider of in-home care for patients with chronic conditions, faced several operational challenges: Manual processes for task allocation led to errors. Lack of tracking healthcare intervention due dates caused delays in care. Inefficient

Seamlessly Integrating Global Operations for Higher User Engagement, Enhanced Cross-sell and Compliance

Salesforce Seamlessly Integrating Global Operations for Higher User Engagement, Enhanced Cross-sell & Compliance Business Challenges A global leader in hi-tech storage and memory solutions faced major obstacles during a merger, risking a multi-billion-dollar opportunity pipeline. The company encountered: Overly customized Sales Cloud organizations impeded merging, while complex integrations across systems delayed progress. Noncompliance with MOFCOM

Projects Category: Salesforce

Leading SaaS Provider Boosts Revenue by 20% and Partner Productivity by 30% with Salesforce PRM Solution

Enhance Customer Experience, Reduce Churn & Improve Service Agent Efficiency with Salesforce Einstein

Revolutionizing Home Care Through Integrated Care Management & Data-driven Care Plans for Better Patient Outcomes

Seamlessly Integrating Global Operations for Higher User Engagement, Enhanced Cross-sell and Compliance